by Councillor Janet Steele
311 Municipal Services and Information
As we are emerging from winter, more potholes are starting to show up on our streets. To report a pothole, please call 311, complete the online form (https://www.halifax.ca/transportation/streets-sidewalks/paving-repair/report-a-pothole) or email Contactus@311.halifax.ca with the precise civic address and one our public works team will work to have it filled.
For routine municipal matters such as snow clearing, requesting traffic calming assessments, garbage collection and much more, please call 311 or email contactus@311.halifax.ca. Please feel free to copy me on your email if this is not a routine matter. When you call 311, your request is logged and tracked to ensure follow up and action by the appropriate department. Please be sure to advise the agent if you would like to receive a follow up from staff regarding your service request.
For more information about how to get in touch, please visit our website: halifax.ca/311
Affordable Access Program
With the Halifax Regional Municipality’s Affordable Access Program you only need one application to apply for:
• Affordable Transit Passes (applications open mid-May and processed on a first-come, first-served basis)
• Recreation programming funding (applications are open year-round with no deadline)
• Property tax payment assistance (deadline of August 15 for an exemption on your final tax bill)
To learn more, to see if you qualify, or to apply, call 311 or visit halifax.ca/affordableaccess
Second Unit Incentive Program
HRM, with help from funding from the federal government’s Housing Accelerator Fund, has introduced a new grant program to help property owners create more housing options. The Second Unit Incentive Program offers financial grants to help offset costs associated with building new secondary units.
Eligible residents can receive up to $12,000 to help reduce building expenses related to water and wastewater.
Applications will be open until June 1, 2026, or until funding is fully allocated. More information on how to apply can be found on HRM’s website: https://www.halifax.ca/about-halifax/regional-community-planning/housing-accelerator-fund/second-unit-incentive
Voluntary Vulnerable Persons Registry
The Voluntary Vulnerable Persons Registry (VVPR) is a self-referral list for residents who may require support during emergency situations. The VVPR provides important information to Emergency Management staff, volunteers and first responders to help appropriately respond to resident needs in situations such as sustained power outages, severe storms, and more.
Visit halifax.ca/vvpr or call 311 to get more information about eligibility and begin the intake process.
Sign up for my Monthly E-Newsletter
If you would like to sign up to receive my monthly E-Newsletter to stay up to date on community news, please email my Coordinator, Emily at smithem@halifax.ca
Get in Touch!
If you would like to meet with me, I can meet in person at City Hall, the Keshen Goodman Library or another location that is convenient for you. We can also have a Teams or Zoom video call if that is more convenient. The best way to contact me is by email at janet.steele@ halifax.ca or by calling or texting my cell phone at 902-471-3123.
